Shipping and support Policies

Pricing - All prices are in US Dollars

Shipping
We currently only ship to North America, the UK and Europe.

Orders are shipped within 2 working days.

The following rates apply:

Standard Shipping to Canada and the US
(no tracking or insurance)

Orders under $200

Varies
($5-$15)

Orders $200 and over

Free

Registered and Insured shipping to Canada and the US
Must be purchased separately and is in addition to the regular shipping costs. See the shipping section in the on-line store and add the correct shipping to your basket before checking out or your purchase will be shipped by standard shipping.

Canadian Destinations

$6.50

US Destinations

$12.00

Orders over $400 (Canada or US)

Free

Shipping to UK, Europe, South America and Mexico - Ground

Must be purchased separately and is in addition the regular North American shipping costs. See the shipping section in the on-line store and add the correct shipping to your basket before checking out or your purchase will not be shipped.

Orders from $0.00 to $99.00

$4.00

Orders from $100.00 to $399

$5.00

For all other shipping requirements, please contact us.

Payment Methods

We only accept payment through PayPal. We do this because it is the best way we can think of to keep your information safe. If you wish to pay via credit card you can do so through PayPal without needing a PayPal account.

Returns
We will accept any unused item for return within 30 days and credit you fully for the value of the product. Should you wish to make a return please email us or fill out our contact form. Products must be unused and returned prepaid in the original packaging. Shipping charges will not be refunded.

A Problem with Your Order?
If something is wrong with your order, we want to help.
Did you receive a damaged or defective item, or is there something missing from your order?
Please Contact Us so that we may work on fixing it.

Privacy Policy
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. Your information is not retained and will never be shared.